Privacy Policy
Last updated: June 18, 2026
This Privacy Policy explains how Peptryl Labs ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or place an order. By using the site, you agree to the practices described here.
1. Information we collect
- Contact and account information — such as your name, email address, and login details when you create an account or contact us.
- Order and shipping information — including the products you purchase, your shipping and billing address, and order history.
- Payment information — payment is handled by our third-party payment processors. We do not store full payment card or bank account numbers on our servers.
- Usage information — such as your device, browser, IP address, and pages viewed, collected through cookies and similar technologies.
2. How we use your information
- to process, fulfill, and ship your orders;
- to provide customer support and respond to your inquiries;
- to send order confirmations, shipping updates, and, where permitted, marketing communications you can opt out of at any time;
- to operate, secure, and improve our site; and
- to comply with legal obligations and prevent fraud or misuse.
3. How we share your information
We share information only as needed, including with:
- Payment processors to complete transactions;
- Shipping carriers and fulfillment providers to deliver your order;
- Service providers that support our website, email, and analytics; and
- Legal and safety recipients when required by law or to protect our rights.
We do not sell your personal information.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember your cart, and understand site usage. You can control cookies through your browser settings; disabling them may affect site functionality.
5. Data retention
We retain your information for as long as needed to provide our services, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information, or to opt out of certain processing. To exercise these rights, contact us at the email below. You may unsubscribe from marketing emails at any time using the link in those messages.
8. Children
Our site and products are not directed to anyone under 21, and we do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.
9. Third-party links
Our site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last updated" date will be revised accordingly.
Questions about this policy? Contact us at support@peptryl.com.